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Fire-damaged room
Home / Restoration / Fire damage
24/7 fire & smoke damage response

The fire is out. The damage keeps moving.

Board-up, smoke and soot removal, structural repair and a full rebuild by our own construction team, anywhere in Northwest Arkansas.

After the fire

Soot and water do more harm than the flames.

Exposed framing during fire damage repair

Most of what a fire destroys, it destroys after it’s out. Acidic soot etches metal and glass within hours. Smoke odor sinks into framing, insulation and ductwork.

A fire leaves three kinds of damage behind, and each needs its own scope:

Damage 1
Heat and flame

Charred framing, warped finishes and weakened structure where the fire reached.

Damage 2
Smoke and soot

Residue and odor that travel through the whole house, not just the burned room.

Damage 3
Firefighting water

Soaked drywall, insulation and floors that need drying like any water loss.

The order of work matters: secure the structure, stop the corrosion, dry the building, then clean and rebuild. Bear handles all of it with one team, from the first board-up to the final coat of paint.

Call 479-321-1313
Smoke damage cleanup in progress
Smoke and odor

Smoke goes where the fire didn’t.

Smoke follows air pressure into closets, attics, wall cavities and ductwork, and leaves residue and odor wherever it settles. Clean only the burned room and the rest of the house still smells like a fire.

We trace where it went first, so the cleaning scope covers all of it.

  • Every room checked for soot and odor, not just the one that burned
  • Ductwork and HVAC included in the scope where smoke reached them
  • Surfaces cleaned before anything is painted or sealed
Insurance support

How a fire claim actually gets paid.

Fire claims cover three kinds of damage: flame, smoke and the water used to put it out. We document each from the first visit, organized the way adjusters expect it.

  1. 01
    Secure the property

    Board-up and tarping so weather and intruders stay out while the claim is open.

  2. 02
    Arrival documentation

    Photos of every affected room before cleaning or demolition starts.

  3. 03
    Scope by damage type

    Burned, smoke-damaged and water-damaged areas each written up and justified.

  4. 04
    Itemized estimate

    Mitigation and rebuild scopes written to industry standards.

  5. 05
    Adjuster on site

    We meet the adjuster and answer their questions, so you don’t have to.

  6. 06
    Clean, then rebuild

    Our own construction team rebuilds after cleaning. Same company, same claim file.

Reviews
4.9

Rated 4.9 on Google across 76 reviews. Customers name the people who showed up, because the same crew sees the job through from first call to rebuild.

Read all reviews
Bear was the only one to answer the phone over the weekend. They had guys handle my entire insurance claim with the adjuster communication all the way thru where I was hands off.
Jay R.Insurance claim · Jun 2026
A pipe burst in our attic at 1:30 AM… Mike answered my call immediately and walked us through the emergency steps. By morning he and JP had navigated ice-covered hills to reach our door.
Trista C.Burst pipe · Mar 2026
During the process of giving our home a facelift due to storm damage, these guys were patient, flexible, friendly & thorough. We were confident from the beginning the job was in good hands.
Mike H.Storm damage rebuild · Oct 2026
Questions

Fire damage questions, answered straight.

Still not sure?Ask the Bear Home Advisor in the corner. It can look at a photo too. Or call, and a person answers.
How soon should restoration start?

As soon as the fire department releases the property. Acidic soot starts etching metal and glass within hours, and firefighting water starts the same clock as any other water loss.

Can I clean the soot myself?

It’s better to wait. Wiping or scrubbing soot can smear it deeper into surfaces and make it harder to remove. Ventilate if it’s safe, and leave the cleaning until it’s been assessed.

Will my insurance cover fire and smoke damage?

Fire is typically a covered peril on homeowners policies, often including smoke damage and the water used to put it out. Your policy sets the details, so we document everything and work with your adjuster.

Do I have to use the company my insurer suggests?

No. You choose who works on your home.

Can I stay in the house?

It depends on how far the smoke spread. Many homes aren’t livable until cleaning is done, and many policies cover additional living expenses while you’re out.

Do you do the repairs too?

Yes. After cleaning, Bear’s own construction team rebuilds: framing, drywall, cabinets and finishes. No hand-off to another contractor.

Service area

24/7 across Northwest Arkansas.

On-site within the hour in most cases. Based in Bentonville, with crews across Benton and Washington counties.

BentonvilleRogersSpringdaleFayettevilleBella VistaCave Springs
IICRC certified Licensed & insured in Arkansas 24/7 live answer 4.9 on Google · 76 reviews A+ BBB accredited
It all starts with a call

Fire or smoke damage? Call Bear.

  • A person answers, 24 hours a day
  • On-site within the hour in most cases
  • We work with your insurer and document everything
  • Our own crew cleans it and rebuilds it
Fastest: call us
479-321-1313

Request a callback

We’ll call you back during office hours, Mon–Fri 7:30 a.m.–4:30 p.m. Anything urgent? Call now.

What happened

Active emergency? Don’t wait. Call 479-321-1313 now.