Privacy Policy
Bear Construction and Home Services, LLC (“Bear,” “we,” “us,” or “our”) 706 S Main St, Cave Springs, AR 72718 Phone: 479-458-1068 | Email: info@bearnwa.com Website: bearnwa.com
Last Updated: July 3, 2026
Your privacy matters to us. This Privacy Policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have. By using our website or submitting your information to us, you agree to the practices described here.
Who We Are
Bear Construction and Home Services, LLC is a full-service construction, restoration, plumbing, HVAC, and electrical company serving Northwest Arkansas, including Bentonville, Rogers, Fayetteville, Springdale, Cave Springs, and surrounding towns. This policy covers information collected through our website and through your direct interactions with our team.
Information We Collect
We collect information in a few different ways:
Information you give us directly. When you fill out a contact form, request a quote, schedule a consultation, or call or email us, we collect details such as your name, phone number, email address, service address, the type of service you need, and any additional information you choose to share.
Information collected automatically. When you visit bearnwa.com, we may automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This is gathered through cookies and similar technologies (see the Cookies section below).
Information from third parties. If you reach us through a platform like Google, HomeAdvisor, or Angi, we may receive contact and inquiry details from those services so we can respond to you.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and service calls
- Schedule and carry out the services you request
- Communicate with you about your project, including updates, scheduling, and follow-up
- Coordinate with your insurance provider when you ask us to assist with a claim
- Process payments and keep records for our services
- Improve our website and understand how visitors use it
- Send service-related messages and, where you have consented, marketing communications
- Meet our legal, tax, and regulatory obligations
Text Messaging (SMS)
If you provide your phone number and opt in, we may send you text messages related to your service, such as appointment scheduling, arrival updates, and follow-up communication. Message and data rates may apply, and message frequency varies.
You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. Consent to receive texts is not a condition of purchasing any service. We do not share your text-messaging opt-in data with third parties for their own marketing purposes.
How We Share Your Information
We do not sell your personal information. We share it only in these limited situations:
- Service providers. We work with trusted vendors who help us run our business, such as scheduling software, payment processors, and email or website providers. They may only use your information to perform services for us.
- Insurance coordination. When you ask us to work with your insurance company on a claim, we share the information needed to document and support that claim.
- Legal requirements. We may disclose information when required by law, subpoena, or government request, or to protect the rights, property, or safety of Bear, our customers, or others.
- Business transfers. If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors interact with our pages. We may use analytics tools, such as Google Analytics, to collect aggregated usage data.
You can control or disable cookies through your browser settings. Turning off cookies may affect how some parts of the site function. Our website does not currently respond to “Do Not Track” browser signals.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your information for as long as needed to provide our services, maintain business and tax records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take steps to delete or de-identify it.
Your Choices and Rights
You have the following choices regarding your information:
- Marketing communications. You can opt out of marketing emails by using the unsubscribe link, or opt out of texts by replying STOP.
- Access and correction. You may ask us to review or update the personal information we hold about you.
- Deletion. You may ask us to delete your personal information, subject to records we are required to keep by law.
Depending on where you live, you may have additional rights under state privacy laws. To make any request, contact us using the details below. We will respond as required by applicable law.
Third-Party Links
Our website may link to other sites, such as review platforms or partner services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing your information.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
Bear Construction and Home Services, LLC 706 S Main St, Cave Springs, AR 72718 Phone: 479-458-1068 Email: info@bearnwa.com